Customer Testimonials

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DealerRater Sep 28, 2021

Everyone was so positive and welcoming. There was never a time where I thought I was leaving unhappy. Thanks to these guys I finally got a brand new car. It was all around amazing! Steve was AWESOME!

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DealerRater Sep 27, 2021

Ed was extremely cordial with us in our buying process and made us feel comfortable at every step. I appreciated his follow up correspondences with us and letting us know we can contact him anytime. He definitely made the car buying process much less intimidating than we expected. A true professional!

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DealerRater Sep 26, 2021

Shelby was a pleasure to work with. She was extremely helpful and so very patient. Especially when I changed my mind about which car I was going to purchase....after she had prepared all the paperwork for the first. Kudos to you girl....You are the BEST!!!! Linda Daigle

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DealerRater Sep 26, 2021

I am so happy I chose to come here. The staff was awesome but the woman I worked with, Shelby was so helpful and so nice. She made me feel comfortable, and I could tell she really knew what she was doing which is a huge plus in my book. Thank you Key & thank you Shelby for awesome customer service!!

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Google Sep 24, 2021

3 Santa Fe's later and we are still happy.

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DealerRater Sep 23, 2021

Fast, patient, and very kind. A very comfortable environment which is what you need at a dealership. I’d like to also personally thank Eli, the sales rep that helped me out.

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DealerRater Sep 21, 2021

I just purchased my first Hyundai and my experience working with Steven couldn’t have been better! He spent time with us, helped us find a car that’s perfect for our family, and made the process painless and easy. Would definitely recommend Steven and Key Hyundai to others!

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DealerRater Sep 20, 2021

I just purchased my 1st Hyundai from Steven and Key Hyundai in Manchester. I was warmly greeted and the entire team helped me with all my needs and answered all my questions.

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DealerRater Sep 18, 2021

Many thanks to Shelby and Andre at Key Hyundai of Manchester!! They had the utmost patience for me as an indecisive buyer, despite the showroom had many potential customers awaiting, not once did I ever feel as though I was inconveniencing them. There was no rush and no pressure. I am a no non sense kinda gal, and I appreciated them mirroring that. They were straight forward, honest, extremely helpful, and friendly from when we walked through the doors, to when I drove off the lot (same day!) in my new car. And don’t let a female on the ...

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DealerRater Sep 18, 2021

Buying a car can be an overwhelming and unnerving process but buying a car from Key Hyundai was anything but that. It was actually FUN. Andre and Shelby instantly made us feel like we had been lifelong customers when in actuality we were first time buyers from Key Hyundai in Manchester. From the moment we walked in the door, we were greeted like family. Shelby was incredibly patient and kind and she helped us to narrow down exactly what it was we wanted in our new vehicle and Andre did everything in his power to make sure we drove off ...

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DealerRater Sep 16, 2021

I came back to Key Hyundai in Manchester to refinance my 2018 Elantra that I had already leased from them. Steven helped me through the process and answered any questions that I had.

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DealerRater Sep 5, 2021

Mr. Valdes was very professional and kept updating me on the status and did his best to get me the car I wanted. Eheb everything was done he helped ne with the car and set up thr electronics.

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DealerRater Sep 1, 2021

Everyone was great at working with us to hit our needs and price point! Everyone was also very friendly and was willing to explain everything in a way I would understand

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DealerRater Sep 1, 2021

Truly a fantastic dealership. Could not have had an easier time buying my new car. Shelby was exceptional, she went above and beyond for me in every way. Extremely happy customer here!

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DealerRater Sep 1, 2021

Hands down the best car buying experience. I was so nervous coming in, not knowing a thing about what I wanted but Shelby helped me with every single question I had. She was so kind and patient and I really enjoyed my time with her. Can’t thank you enough!! I left so satisfied

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Google Aug 31, 2021

Austin is AMAZING. My husband and I were looking to trade in our 2019 Hyundai N to buy a new Palisade. Austin made sure we were taken care of. He provided an amazing experience for a huge life decision. If I could give 10 stars, I would! Amazing dealership and amazing guy. Thanks Austin!

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Google Aug 31, 2021

My wife and I bought a 2022 palisade from Austin and it was a great experience. They worked with us on the price and financing and the experience was better then most of the other dealerships around.

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DealerRater Aug 30, 2021

Jose was really attentive and nice. He tried to give us the best price and answered all of our questions. Thank you for being our sales person.

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DealerRater Aug 29, 2021

My family just purchased a beautiful, reliable SUV from Key Hyundai. We had a nice and enjoyable experience with Steven while we were there, Thank you

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DealerRater Aug 29, 2021

Shelby was absolutely fantastic. Her customer service was fabulous, I would definitely recommend this dealership. I couldn't have asked for a better experience with shelby!! Highly recommended 👌

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Google Aug 29, 2021

Austin was great good service love my new car

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DealerRater Aug 28, 2021

I enjoyed my experience and she was very lovely. My son is very excited about his new car. They even fixed my a/c before buying the car.

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DealerRater Aug 28, 2021

Eli was great to work with and was super friendly. He was knowledgeable and attentive to all our questions and needs. Actually everyone at the dealership was terrific and we recommend anyone looking for a new vehicle to go there.

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DealerRater Aug 27, 2021

Elie was fantastic to work with! He helped us find the perfect used car for our family. We will definitely recommend him and Key Hyundai to our friends and family!

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DealerRater Aug 26, 2021

Just bought my first car!! Such a great experience! I got everything I wanted and more. Thank you Jose! And thank you Key Hyundai of Manchester.

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DealerRater Aug 26, 2021

Jose is the ONLY one to buy a car from. He truly helps you find the perfect car for your needs and budget. So happy!

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DealerRater Aug 21, 2021

Everyone was friendly and helpful along the whole process. Although I wouldn't say the entire process was well organized, it still went smooth enough that it wasn't much of a headache. The dealer and finance could have communicated better (I drove all the way to Manchester from East Granby to answer a few finance questions so I could get my lender in order before I picked up the car the next day, but ended up being told they couldn't do anything for me so I drove out for nothing) but aside from that the experience was as ...

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DealerRater Aug 20, 2021

Eliezer was attentive, patient and honest when working with him. We had a good experience at key Hyundai buying a car and everyone was helpful.

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Google Aug 19, 2021

I just purchased a vehicle at Key Hyundai of Manchester from Austin- I highly recommend him. Very nice & knowledgeable about the cars he is selling. I told him what I was looking for & he made sure I got exactly that. I would go back to him time & time again so you should too!

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Google Aug 18, 2021

Absolutely love my new Kona I couldn’t be more happier I recommend anyone trying to upgrade their old car to go to Key. Austin was beyond a exceptional salesperson!

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DealerRater Aug 15, 2021

Great service, friendly and they truly help you with what you are looking for in a vehicle. We drove away same day with our vehicle

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DealerRater Aug 14, 2021

I’m super happy with my car!!! Jose and the others were great to me and my family when we went in and they also were super flexible with helping me due to my budget !!!

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DealerRater Aug 13, 2021

Really good attention. Friendly. Satisfied. Good information. Patience. They spend time with the customer. They deliver the cars very clean both interior and exterior. Thank you.

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DealerRater Aug 12, 2021

Great experience shopping for a used car today. Salesman was knowledgeable and friendly. Setting up the test drive was easy. Route explained included both back roads & highway.

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DealerRater Aug 12, 2021

We found the car we wanted. Steve C helped with little pressure.

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DealerRater Aug 10, 2021

Excellent service in a timely manner! The price for the vehicle was tremendous and they made the trade in for my former vehicle very easy!

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DealerRater Aug 9, 2021

Here for the purpose of trading in my Kona for the larger Tucson. Steven worked with me to get the best possible deal. Service is always excellent.

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DealerRater Aug 3, 2021

My sales Rep Jose was very attentive and courteous. Made the process of buying my car a pleasant experience. I have already sent 2 people to Key Hyundai and the purchased new cars. Jose was one of the sales persons.

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DealerRater Aug 3, 2021

They know what they do, help their clients take the car they want, notify them step by step what is happening without missing a single detail and help with the insurance and registration steps in the blink of an eye.

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Google Aug 3, 2021

I came in to look at a kona sel and shelby helped me tremendously. thank you key.

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DealerRater Aug 1, 2021

Very pleasant experience coming in for a 2021 Elantra. Joel worked with me, answered my questions and let me take it for a test drive. I loved the car and im so happy he was able to get me into it at an affordable price.

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DealerRater Jul 31, 2021

Seth is extremely personable, friendly and pleasant to work with! Thank you key Hyundai. Seth was great to work with and he did a great job. I am so happy

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DealerRater Jul 30, 2021

Jeff was amazing, he listened to my wants and needs and helped me find the perfect car for me that fit right into my budget.

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DealerRater Jul 30, 2021

Seth and Jon were great they made the experience less stressfull I thought it would be ! I love my new Kona! Thank you so much Key!

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DealerRater Jul 29, 2021

I was looking for an suv! We tried with another dealership and were treated horrible. Steve was amazing and jumped through hoops!! He's great!!

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DealerRater Jul 29, 2021

They were very helpful. Made the process easy, walked us through all the steps, answered all of our questions about the car and were very friendly as well, telling us to reach out at any time

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Google Jul 28, 2021

I’m truly unbelievably happy with my new Elantra I needed a car and Austin made it happen thank you Austin and the guys at Key Hyundai!!

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Google Jul 28, 2021

Love my new Tucson Austin was a great and a huge help I highly recommend going to those guys over at Key!

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DealerRater Jul 27, 2021

Honestly this location should be the standard of which all cars are sold. Joel is the most patient and understanding and non-pressure sales salesman I’ve ever encountered in my entire life. Not only was I impressed with the Hyundai line of cars but the overall experience was amazing. I highly recommend this location for your car buying needs.

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DealerRater Jul 27, 2021

Seth is amazing!!! Thorough. Polite. Enthusiastic. Energetic. His love for Hyundai is contagious!!! Thank you for taking the time to show me the car. You rock.

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DealerRater Jul 25, 2021

Jose does a awesome job and he definitely knows how to make people laugh and feel apart of the Hyundai family. I’ll definitely recommend more people to go see jose!! Thank you Jose words cant describe how happy & excited i am.. YOUR THE BEST‼️

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DealerRater Jul 25, 2021

My wife and I had a great experience with Seth. He wasn’t pushy and he was very knowledgeable. I recommend Seth to everyone. Best experience ever.

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DealerRater Jul 23, 2021

Seth was really helpful in getting my new car. He provided me with all the information I needed and was always there to answer all my questions.

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DealerRater Jul 21, 2021

Steven and the team were very helpful, understanding, and patient. Couldn’t be more satisfied. They will work with anyone no matter the circumstances they have.

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DealerRater Jul 20, 2021

My experience with Key Hyundai was pleasurable and simple, the way car buying should be. From start to finish, I was in an out in a couple hours.

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DealerRater Jul 20, 2021

We encountered a very respectful staff which was ,efficient,courteous and not at all pushy, All in all we had a very positive buying experience. Key Hyundai’s website was also most helpful.

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DealerRater Jul 20, 2021

Friendly service. They work hard to fill my needs and requests. It is a clean shop with a nice lounge waiting area. Steve took extra time and effort to ensure I was happy with my car choice.

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DealerRater Jul 19, 2021

My wife and I had a wonderful experience this July 7, 2021 purchasing our new Hyundai Santa Fe SEL from Key Hyundai of Manchester. Our salesman Jose was great! He was super helpful and answered all of our questions before purchase. Jose also followed up with all the promises he made to us after the day we picked up the new car. He always kept his word!!! John in Finance was also great to work with. He was able to get us the best finance deal out there and saved us a great deal of money in rebates and in reduced interest ...

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DealerRater Jul 19, 2021

Great experience!! Jose was great and I appreciated all his help! I highly recommend anyone to come buy here! I love my new vehicle and easy process with Jose's help

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DealerRater Jul 19, 2021

This is my 2nd Sonata purchase from Steven at Key Hyundai in Manchester. He is always helpful and friendly and I love their Great service department. Thanks Again!

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DealerRater Jul 17, 2021

This was the only dealership in my area that had the vehicle I was looking for,along with a wide variety of other new vehicles

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DealerRater Jul 15, 2021

Thanks Key Hyundai! Jose is a wonderful salesman. He’s knowledgeable and very helpful! I’m looking forward to many years of driving my new Tucson!!

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DealerRater Jul 14, 2021

Eli, was outstanding! Resourceful, compassionate and flexiable. He went out of his way to ensure I got the exact right car for me and my budget. Thank you!

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DealerRater Jul 14, 2021

This company was very good at getting me good deals and working with me to find good insurance as well. Jose is also very good with his job and is recommended.

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DealerRater Jul 9, 2021

Have bought a few cars in the past from Key. Our salesman Elie was great to work with . He sold my husband and my mom a car and then I went back a few months later and purchased a car! I told him exactly what I was looking for and he worked with me to get a great price and there was NO pressure from him to buy. He answered all my questions.

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DealerRater Jul 9, 2021

Elie was amazing to work with! He helped me find exactly what I was looking for and made the entire experience pain free! He even stayed late for me so that I could take the car home the same day!!!

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DealerRater Jul 7, 2021

It was a pleasure meeting Elie today. He was professional, very knowledgeable and considerate of my situation. I mostly appreciated his a patience and willingness to work with me!

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Google Jul 7, 2021

Sales staff amazing . Seth was nothing short of a exceptional salesman . From the second my wife and I stepped onto the property. He went the extra lengths to ensure I was comfortable with my upcoming purchase and allowed me to decide over time what options I wanted and color combinations I needed , even brought in a couple vehicles from other dealers he thought I'd want . Needless to say I was totally satisfied with the while purchasing experience . We purchased a few extras after buying the vehicle and the service department was more than helpful . And delivered flawlessly on everything ...

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DealerRater Jul 6, 2021

Great experience, got the deal done fast and for the payment that I wanted.

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DealerRater Jul 5, 2021

The people here were friendly, helpful, knowledgeable and all around great! We had a wonderful experience here. As a first time car buyer, I felt supported and not pushed to buy anything I didn’t want or need. Elie was an awesome help and would buy my car again from him!

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DealerRater Jul 4, 2021

Ed Douton and Marwan were excellent. They did everything possible to help me get into my new car. Awesome customer service everyone was friendly and did what they could to help me

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DealerRater Jul 1, 2021

Jose gave great service and was very attentive. Very positive experience!

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DealerRater Jul 1, 2021

My experience was awesome I highly recommend this dealership and shelby

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DealerRater Jul 1, 2021

I enjoyed the service, welcoming atmosphere, and my enthusiastic sales rep!

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DealerRater Jul 1, 2021

Elie is an outstanding sales person. He will provide all the answers to your questions and customer service. He makes the process simple, fast, and efficient. Ask for Elie Valdes!!

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DealerRater Jun 30, 2021

I dealt with Joel and what a delight. He answered every single question and is an absolute delight to deal with.. We drove close to two hours to CT from MA just to deal with Joel because of his exemplary customer service..

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DealerRater Jun 30, 2021

I just purchased a 2022 hyundai tucson from Ed Douton this week. Going into the dealership I had low expectations due to the bad reviews I read but from beginning to end he was exceptional. He was very friendly and informative, no hassle test drives and was very speedy with the transaction. He got me a great deal on the car. I definitely would recommend him personally if interested in buying or leasing a car in the area.

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DealerRater Jun 30, 2021

Elie was full of energy, super helpful, full of information, and catered to my exact needs when I came in and test drove the 2021 sonata. He even followed up with a follow up phone call, I will definitely be coming back!!!

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DealerRater Jun 30, 2021

This dealership has been amazing, and was so extremely helpful in getting me into my new vehicle. Joel started off by doing an amazing job showing us the vehicle that I wanted to get in, and then David was fantastic in helping us get a great rate and perfect payment that worked extremely well for me. This dealership was so extremely helpful every step of the way, and I am fully in love with my new purchase. Thank you Joel, David, and John for all your help in buying my first ever car!

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DealerRater Jun 28, 2021

Elie was exceptional! He listened to what I was looking for- made it happen- followed through even on his day off- and was reliable!

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DealerRater Jun 27, 2021

Seth was very helpful and helped me work through whether a finance or buying was the best deal.

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DealerRater Jun 26, 2021

Seth was outstanding and provided phenomenal service. Seth went out of his way to ensure the vehicle was clean upon pickup and that the sales experience was nothing short of perfect. Thank you Seth!

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DealerRater Jun 26, 2021

We had a great experience. Prior to arriving, we called Key Hyundai to ask about a car we had seen advertised online and were able to make an appointment for the same day. Joel helped us so much. Thanks to him and the rest of the team at Key Hyundai, we test drove 2 different cars, purchased the vehicle we wanted through financing that was coordinated onsite, registered the insurance and plates, signed all documents, and were able to take home our new vehicle, all within just 3 hours. Hyundai followed up within a few days by email and Joel even checked ...

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DealerRater Jun 25, 2021

My experience with Hyundai and especially Seth was wonderful. Everything is great...love the SUV and Hyundai! I love the vehicle already and it's only been 3 weeks!

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DealerRater Jun 24, 2021

Jose was wonderful on my journey to find the just right car. After realizing the Tuscan wasn’t what I needed, he found me the just right Santa Fe!

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DealerRater Jun 24, 2021

Ed was an amazing salesman. Not pushy and came through with a great deal!

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DealerRater Jun 23, 2021

Jose was amazing to work with and really made buying and trading in my car a breeze! 10/10 would and will recommend!

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DealerRater Jun 23, 2021

Traded in our 2020 car for a 2021 after 6 months ...everyone was so helpful and made the process extremely easy!!!we love our new car!!!

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Google Jun 22, 2021

Go see Ed at Key Hyundai in Manchester. He was very helpful and took the time to help us find the right car. He provided exceptional service and ensured we were satisfied every step of the way. Thank you Ed!

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DealerRater Jun 21, 2021

It was a very pleasurable experience I recently. Shelby is the best I highly recommend her, so knowledgeable and willing to understand my needs. I will come back for sure!!

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