Customer Testimonials

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DealerRater Jan 25, 2021

Key Hyundai in Vernon, had a very helpful staff specifically Steven. We were in and out within a few hours, and left with a beautiful car the same day. Steven listened to what I wanted/needed and met it. Couldn’t be happier

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DealerRater Jan 23, 2021

Exceptional experience from start to finish. Highly recommend buying your next vehicle from this dealership! No hassle, professional, not aggressive, and very kind. A+. A

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DealerRater Jan 21, 2021

This is the second time I've done business with Steve at Key Hyundai. Unfortunately, I totaled a brand new car I had just purchased from Steve in November! I returned to see Steve once my insurance claims were processed and he worked hard to get me into another car. I'm very happy they were able to work with me and get me back on the road!

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Google Jan 18, 2021

A very good car dealership, willing to work with customers. Very good selection of cars

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DealerRater Jan 15, 2021

Walked out of Key happy with a brand new car. Seth was great! So helpful, answered all our questions and got us a great deal!

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DealerRater Jan 15, 2021

Great experience at this Hyundai dealership. Steve and Jesse were the deciding factor in buying our 2019 Sonata. We had almost left the dealership but last second they found our vehicle that had just come to the dealership. Without that quick thinking we may have bought at another dealership.

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Google Jan 13, 2021

We started buying cars from Key Hyundai in 2017. Our family has bought 4 cars from them. Our experience has been exceptional. We'll continue to buy cars there. The service department is outstanding and Key Hyundai as well as Hyundai in general stand behind their products. I had paint peeling from my hood. It was technically not covered by warranty. However, Hyundai and Key took care of it anyway at no charge to me. If you decide to shop at Key, you won't be disappointed.

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DealerRater Jan 13, 2021

Jose was the absolute Best! Made sure I left with the car of my dreams! Go see Jose Muniz and I assure you.. you will not be disappointed!

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DealerRater Jan 7, 2021

Excellent customer service. Very satisfied with my buy. Works with you, not against you. I’ve been to this dealership for my 3rd car buy.

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DealerRater Jan 1, 2021

Elie made my experience a breeze! I left with exactly what I wanted, and was met with top notch professionalism and kindness. Will recommend him and Key Hyundai to all!

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DealerRater Jan 1, 2021

I came to Key Hyundai to look at inexpensive vehicles and Seth was my salesman. He did a great job showing me the inventory. He was nice and respectful and got me a great deal. I definitely recommend seth and key Hyundai.

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DealerRater Jan 1, 2021

I’ve been dreading buying a new vehicle this whole year, but working Joel to get me in my new Sante Fe was painless. He was courteous and thorough explaining the whole process for me and helped me stay within my budget. Definitely recommend Key Hyundai and Joel for a seamless car buying experience when it’s usually a dreaded one.

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Google Jan 1, 2021

Had a wonderful experience purchasing my new 2020 Santa fe limited with Joel. Love the amazing features and the way the vehicle drives. Dealership was great also got me in and out with out waiting a long time for my new vehicle. Thank you!!!!!

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DealerRater Jan 1, 2021

Ed and Dave and Marwan at Key Hyundai we’re the funnest and best people to buy a new SUV from, we love our Palisade

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DealerRater Dec 31, 2020

I hate shopping for cars but Ed made this experience very pleasant and easy. We were in and out with our new car quicker than I expected and certainly much faster than other dealerships I’ve went to in the past.

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DealerRater Dec 31, 2020

I bought a new Elantra and I couldn't be happier, Ed and the whole team treated me like I was family. If you need a car go see Key Hyundai!

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DealerRater Dec 30, 2020

Everyone at Key Hyundai made my car buying experience so easy from start to finish! Ed greeted us right away and we got exactly the car we wanted that day.

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Google Dec 28, 2020

Helpful, knowledgeable staff, do their utmost to anser all my questions in an unhurried manner. Very professional.

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Google Dec 27, 2020

Love my 2017 Hyundai Tucson! Austin was great helped me get into a nicer newer car ,I highly recommend coming here! I will be back to get my girlfriend into a safer, newer vehicle ! Thanks to Austin for providing excellent customer service and helping me out with my vehicle situation ! You’re the man !!

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Google Dec 27, 2020

Austin was amazing great salesperson, very knowledgeable and professional I pulled into service with my 2014 Santa Fe that was giving me issues with 168k miles on it safe to say Austin helped me swap out of that and into my brand new Tucson, that I love ! Thank you to the Key Hyundai family I will refer anyone in the market to you guys and deff be back for service !

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DealerRater Dec 25, 2020

I bought a Kona. Jose was my sales representative. He was very helpful and made it easy to get into my new car. He and the the sales team were phenomenal.

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DealerRater Dec 21, 2020

Excellent experience. No pressure. Joel was great to work with. I had gone to other dealerships and heard "well if you don't act now, this deal will be gone" I felt no pressure to buy, I was shown a few cars, he respected my budget and I bought a car from Key. The process was smooth, efficient and once again respectful of my time. Joel made a point of texting me the details needed to finish the purchase, and had everything ready to go when I arrived. I would recommend this dealership to anyone looking to buy ...

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DealerRater Dec 21, 2020

Jose was very personable and understanding! The whole experience was seamless and I’m so happy with the car! From the moment I walked in, Jose made me feel comfortable.

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DealerRater Dec 19, 2020

I am so happy with my new Hyundai! The process was very easy and efficient. Joel was absolutely excellent and answered all our questions! I would recommend Key Hyundai to anyone who is interested in buying a new car.

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DealerRater Dec 17, 2020

Seth Strano is a great guy and also a top notch salemsan. He always does what he says he's going to and he will work harder than anyone I know to get a deal done. Happiness is his #1 concern. The dealership is pretty great too. 5 stars! Thank you Seth I love my Sante Fe!

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Google Dec 17, 2020

Austin was my sales person. He was very polite, not pushy, knowledgeable and a true gentleman regarding the purchase of my 2021 Tucson. John, the Finance Manager took a great deal of time explaining my lease and the GM, Dave was quite helpful with getting my vehicle registered in another state. I love my new vehicle and would highly recommend this dealership.

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DealerRater Dec 16, 2020

Very helpful and excellent service. I came in and no hassle at all. Steve was excellent in exploring options and making it all come together.

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DealerRater Dec 16, 2020

Best customer service ever provided and beyond professional and patience waiting on my job verification. I would recommend this Dealer and sales person to anyone.

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DealerRater Dec 15, 2020

Seth was a very knowledgeable salesman. He was not pushy and was super easy to work with. I highly recommend coming in to see him.

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DealerRater Dec 15, 2020

With the Help of my Fantastic Salesperson, i got my dream Car, at the price i needed!! Im so excited to be driving my brand new Tucson, and I'm extremely thankful for this early XMAS GIFT to myself!!!! thank you so much ELIE!

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DealerRater Dec 15, 2020

Steve was extremely professional, answered all of my questions quickly and confidently, and was very helpful and friendly. Would absolutely recommend him as a dealer!

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DealerRater Dec 14, 2020

I was very satisfied and plead with the service I received from Steven and the rest of staff. I didn't expect to Walk out of there with a vehicle but they make it happen. I would definitely recommend this dealer.

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DealerRater Dec 12, 2020

Seth was a cheerful and knowledgeable salesman who took his time with me and sold me the vehicle that I really wanted. I would highly recommend Seth.

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Google Dec 1, 2020

Went to turn in my lease today, and was so worried about it! I met with Austin, who made the process so smooth. Marwan helped me get the best deal possible. I defiantly recommend working with these two guys at Key Hyndai!!!

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DealerRater Dec 1, 2020

Experience was great, 100% satisfied!!!! Would refer all friends and family to Hyundai. Very professional and comfortable place to deal with, all very helpful and honest.

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Google Dec 1, 2020

The whole experience with Key is exceptional

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DealerRater Dec 1, 2020

Amazing service and dedication. Jose and the team make all to help you during the buying process and understanding all of your new car. You feel with your family.

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DealerRater Dec 1, 2020

Estoy muy contento con el servicio. El trato fue excelente, muy amigable. La ayuda fue de gran bendición. Se nos consiguió lo que buscábamos. Muchas gracias

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DealerRater Dec 1, 2020

Excelente servicio desde que llegamos hasta que nos fuimos. José contestó todas nuestras preguntas y me ayudó en todo momento. Estoy muy agradecida y feliz con todo. Nuevamente gracias!!!

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DealerRater Nov 28, 2020

I walked to the dealer without an appointment and Steven told me I am getting you into a car and he did. Low down payment, on a certified used car with low mileage. This dealer work for you. Thank you Steven.

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DealerRater Nov 23, 2020

Steve was an awesome salesperson. I went in 3 different times looking at Santa Fe's. He was very helpful all those times and remembered me each time. He's a 10 in my book. I had a 12 year old Santa Fe that I handed down to hubby and purchased a Kia Sportage but it ended up being too small. So back to the Santa Fe for me. I walked out with the car that day. Wow!

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DealerRater Nov 23, 2020

I recently had a collision that totaled my favorite car. I wasn't really looking to buy a Hyundai but the 1st minute I stepped out of my rental Ed Douton met me and make me feel so welcome to the dealer. He was upfront and told me how things usually work in regards to purchasing a car at Key Hyundai. I told him what I was looking for in a car and what I could spend. He ran the magic and brought me out my Elantra. I took it for a spin and fell in love with it. Once ...

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Google Nov 23, 2020

I am so thrilled with my experience at Key Hyundai of Manchester this weekend!! My first experience was on August 28th 2018, I was absolutely desperate for a vehicle and my credit wasn’t great. I worked with Jeff Martin and he was able to get me into a 2018 Hyundai Elantra. I was so grateful for all of Jeff’s hard work to get me into such an amazing car!!! I came back November 21st 2020 and had the pleasure of working with Jeff again!!! I am ecstatic, he and his team worked their magic and I’m now driving a 2020 Hyundai ...

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DealerRater Nov 22, 2020

We weren't planning on buying a new car when we stopped at Key Hyundai. We went to look and start our search for a new car. Ed Douton met us at the door and because of his personality, knowledge, patience and understanding, we walked out less than 3 hours later, with our dream car. He is the kind of salesman you HOPE you have when making a large purchase. He didn't pressure us, made us comfortable, didn't play games, etc. He was honest, answered all our questions. Even answered questions we didn't know we needed answered! Ed ...

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DealerRater Nov 22, 2020

A well experience with Seth Strano, excellent salesman who not only to care of me but my family and that’s a future builder for future purchases with same salesman.

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DealerRater Nov 22, 2020

Seth has been understanding and patient the whole way in the car buying experience. He’s helped in making a big decision! I will be coming back very soon and would love to work with Seth again.

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DealerRater Nov 21, 2020

Seth Strano did an outstanding job in helping us get our new Palisade he went overboard in finding exactly what we wanted and then go over every aspect of the car. Highly recommend. Personal not pushy and communicates well.

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DealerRater Nov 18, 2020

Called this morning to setup an appt which was set for late afternoon. My spouse did her homework and knew what she wanted so it was ready once we arrived. Steve was waiting for us at the door and the car was up front. We did our homework before going but all of our additional questions were answered right away. I would highly recommend Key Hyundai.

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Google Nov 18, 2020

The service staff at Key Hyundai are great. They take care of you and your car like family. Andy was great.

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DealerRater Nov 16, 2020

Stopped by after seeing a Facebook promotion to see what my options were for a trade in and Steven worked with me to get a lower interest rate and an affordable payment, considering the negative equity on the trade in. Definitely happy with the end result!

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DealerRater Nov 8, 2020

Very nice and helpful crew. Seth especially helped to find me the perfect car. Highly recommend. Quick and easy experience. I recommend Seth and the dealership

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DealerRater Nov 7, 2020

This is the 4th purchase I have made from key Hyundai, I got through Steve each and every time I make a purchase. He makes it a lot effortless to put myself and my family in new vehicles. Huge shout out to Steve!!!! Thank you for always helping us ❤️ I also want to say the finance manager at this location does all there is to be done to help out. Best dealership around hands down

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Google Nov 6, 2020

My salesman Seth was amazing! He gave me the best car buying experience I ever had in my life. Seth, the sales manager and the finance manager worked hard to get me exactly what I wanted not once but twice in a week after the first car I purchased was involved in an accident and totaled. Seth and the rest of the team were amazing and I will definitely be back when it is time for a new vehicle. The team at Key Hyundia went way above and beyond for me and I am more appreciative than I could ever ...

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DealerRater Nov 3, 2020

Overall great car buying experience. No complaints and love my first Hyundai. I feel like this was a smart purchase and all my questions have been answered.

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Google Nov 1, 2020

It all started with Jesse, a wonderful, smart young man. He listened, imagine that, a sales professional who listened! I love my 2020 Tucson. I had my first service visit 8/21, just a routine oil change, and who knew that could be easy and pleasant. Thank you Key Hyundai Team.

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DealerRater Oct 31, 2020

This is my 4 car from key Hyundai. First: 3 I leased. This time I bought the car. My salesperson Joel IS THE BEST! I leased my last car with Joel. Joel was very creative, keeping in mind what I could afford. Joel was so kind, calm and no matter how many questions I asked, he answered them all. Joel is such a fine gentleman. Treated me like a queen. Joel is a tremendous asset to you company. I made sure I had Joel again. He is the best. I would recommend Joel to my family and friends!

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DealerRater Oct 30, 2020

Jeff helped me figure out what my needs were, versus my wants & helped me find the perfect vehicle for me, that was within my budget. He didn't rush, he showed me what I asked for as well as what he thought was best for me based on my situation & needs. I'm glad I took his advice, I love my car, it checks all the boxes & it's well within my budget.

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DealerRater Oct 30, 2020

I recently purchased a Tucson and had the pleasure of working with Steve Cerasoli Jr. on the transaction. Steve was very knowledgeable not only about the vehicle but he went to great lengths to explain financing, service and warranty information to me. Since this was my first visit to a Hyundai dealership, I appreciated the extra tine Steve took with me. I was also impressed with other members of the team - unfortunately I didn't get their names - and their desire to ensure that I was comfortable with down payment terms and the monthly payment amount. I am ...

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DealerRater Oct 29, 2020

I recently purchased a new Kona. Joel, our salesman, was very helpful and friendly and made the entire process effortless. He took time to explain the technology I wasn't used to and answered all questions pleasantly. Joel is knowledgeable and personable and I recommend him without hesitation.

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DealerRater Oct 29, 2020

Great salesman great dealership! Elie did well by me and got me the car I wanted! I appreciate everything thank you so very much! I’ll definitely be back

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DealerRater Oct 29, 2020

Elie was really great from the moment I pulled in to the dealership to the moment I left with my new suv. i recommended anyone to go see him for a car. He was really helpful explaining things to me that I didn’t know about. Thank you so much for helping me find a great suv for me and my family!

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DealerRater Oct 29, 2020

I came in on this mailer claiming to give me all this money for my trade, i came and spoke with Elie, he was upfront and honest! got me what i wanted and i left there with a brand new Sonata!! this is my fourth Sonata, and after working with Elie, this will definitely wont be the last....PROMOTE THAT MAN! Elie is a real asset to that company, he cares for his customer, and i only met him once! that says alot of his Character!!

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DealerRater Oct 28, 2020

Great service, Got to test drive all the cars I was interested in. Helped from start to finish and was a one day process to complete so it was very convenient

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DealerRater Oct 28, 2020

Jesse was great. We bought a Hyundai Santa Fe. We enjoyed the experience and appreciated his help in finding the right car for my wife. I highly recommend Jesse and this dealership. This is the second purchase of a car I made here. I have always found their sales and service to be top notch.

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DealerRater Oct 28, 2020

Shelby is amazing!! She is professional & personable!! A true asset to your dealership!! I was blessed to have her help me. Thank you so much

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DealerRater Oct 28, 2020

Jesse gave me the best experience I could have asked for. Upon arriving I was immediately greeted by Jesse who had a positive attitude and was easy to get along with. Importantly, he was patient and listened to our conversation carefully. Within 15 minutes he had made sure he understood everything I was looking for, and pulled up the perfect car. After a brief test drive, Jesse diligently went to work (late on a weekday) to get me insured and registered so that I could leave with my new car that day. Within just about two hours I had the car ...

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DealerRater Oct 27, 2020

Just purchased a new Hyundai Santa Fe from Key Hyundai of Manchester. Seth Strano was so very helpful and made buying my car a breeze! Highly recommend him.

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Google Oct 25, 2020

Andy was very friendly and helpful in finding out what was wrong and fixing it as soon as possible.

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DealerRater Oct 25, 2020

This was my first experience financing a vehicle. I was a bit reluctant and worried initially but Seth Strano put all my worries to rest. His confidence in conjunction with his knowledge eased my mind and made my experience enjoyable and exciting. I will definitely recommend family and friends. Highly satisfied!

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DealerRater Oct 23, 2020

Seth was excellent. Straightforward, willing to answer any questions I had regarding the vehicle, the price and the warranty. By far the best experience I’ve had purchasing a car.

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DealerRater Oct 20, 2020

Seth was very nice and he helped me find the right car for me. I felt very comfortable talking to him and I never felt pressured into buying anything. He explained everything to me about the car I was interested in and answered any questions I had about the vehicle.

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DealerRater Oct 20, 2020

Seth was the absolute best! He was very helpful with my Santa Fe purchase and made the car buying experience a breeze. Highly recommend him at Key Hyundai Manchester

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DealerRater Oct 17, 2020

Jose was the BEST! When I’m ready for another new car I know who I’m calling Jose, at Key Hyundai Manchester! Liz and Bryan

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DealerRater Oct 10, 2020

Jose was awesome and super patient with me. He listened to what I wanted and definitely delivered! He worked hard along with the managers to get me into a car with all the features I really wanted! So thankful!

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Google Oct 2, 2020

Garrett in service @Key is awesome at his job! He made me feel assured that the issue with my car was of great importance, and got to the bottom of the problem quickly!

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DealerRater Oct 1, 2020

Shelby was great to work with. Took the time to talk about what we were looking for, how much we were expecting to pay and then provided a number of alternatives to choose from. Shelby is knowledgeable, friendly and delivered exactly what we needed. We felt the entire dealership is well run, has a comfortable feel and everyone we encountered knew their job and seemed genuinely positive about their co-workers and the company. We walked away with no regrets, were treated fairly, respectfully and once we made a decision, the remainder of the process from credit check, payment options and ...

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DealerRater Sep 30, 2020

Shelby was great! She was very kind, patient and helpful. She made sure I was 100% comfortable with my Kia before I made my final decision. I visited 3 other dealers that were unpleasant and unorganized and tried to force me into vehicles I was unsure about it and I got the complete opposite experience at Key Hyundai. Thank you for all of your help!

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DealerRater Sep 30, 2020

Everything went smoothly and Shelby was amazing. She was patient and helpful and ready when we were all set to purchase, which took us a little while. I texted her on a Friday night and we had our car Saturday morning!! Great experience!!

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DealerRater Sep 30, 2020

Very pleased with his level of commitment and customer service, Steve was very professional friendly and most importantly efficient, by the time i made it to my appointment he had everything ready. Excellent

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DealerRater Sep 29, 2020

I bought a used certified car from this dealer. I was very happy with the service, the vehicle was priced just right, in excellent condition. They answered all my questions,made sure I was comfortable with the car and made sure the paperwork was set. Highly recommended. Seth was awesome.

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DealerRater Sep 28, 2020

Jose was fantastic! With Covid and other issues he went out of his way to make my buying experience simple and seamless when other dealers outtight refused!

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Google Sep 26, 2020

I had a great experience with Shelby. Everything was fast and professional. I would definitely recommend this dealership!

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DealerRater Sep 25, 2020

Fantastic dealership. They are always so helpful. Steve and the finance team are awesome. He has helped my wife and I get two car loans over the last few years.

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DealerRater Sep 22, 2020

The car salesman Elie was a pleasure to work with. Elie took his time with me while making a decision. Eli was very knowledgeable about the questions we had. It was a pleasure working with Key Hyundai. Great experience!

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DealerRater Sep 22, 2020

Mr. Valdes was wonderful, we got the right car for the right price and I already referred a friend and bragged the about the excellence service.

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DealerRater Sep 19, 2020

My husband and I had a fantastic experience with Seth. He made us feel welcome and gave us an amazing car. The experience wad great.

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DealerRater Sep 12, 2020

Thank you Jose! I appreciate all your hard work and patience with me. I highly recommend visiting Jose at Key Hyundai! He was beyond helpful and made my this a great experience for me.

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